We appreciate our entire A57 Fam around the globe for purchasing with us!
Should you choose to return, Area57 does not provide pre-paid return labels and you will be responsible for covering the shipping costs. Please follow the instructions below to return in accordance with our full Online Return Policy.
To return by mail - Use your packing slip OR return form to return by mail using the carrier of your choice. For a copy of our return form, please click here. You may print this return form and include this with the item(s) you would like to return. Your return form must be accurately filled out and include your order number to ensure immediate processing.
Mail your return items to our Returns Department at the address stated below:
7201 Two Notch Road
Columbia, SC 29223
Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Please allow 5-7 business days to process your return once it is delivered to our store. Once your return is fully processed, we will issue you store credit in the form of a A57 E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!
Helpful Hint: Area57 is not responsible for returns until they reach our store in Columbia, South Carolina. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Area57 will not issue store credit for your returns.
NOTE: All returns are refunded via store credit in the form of an Area 57 E-Gift Card. All items with prices ending in $ .57, .96, .97, and .98 are considered Final Sale and cannot be returned for store credit.
U.S. Domestic - Please see our Online Return Policy.
HOW LONG DOES THE RETURNS PROCESS TAKE?
Returns are processed within 5-7 business days after your item(s) are delivered to our retail store. Depending on the shipping method and carrier that was selected to return, your return package may take several days to reach us. Please hold on to your return tracking number for your records.
Once your return has been processed, you will be issued store credit in the form of a A57 E-Gift Card. The E-Gift Card will be sent to the email used to purchase your order.
During holidays and times of high volume, returns are subject to delays. If you are still waiting to receive store credit for your return, please send an email to firstname.lastname@example.org with your Order Number and the name of the item(s) returned along with one of the following:
- Proof of postage/return postage receipt
- A return tracking number